MERC Guide for Passenger Vessels

Recommendation Finder

We want to… / Future-proof our business

Future-proofing your business seems more important than ever, as we see geopolitical tensions and global crises creating impacts far beyond their starting points. Even the way technology, such as AI or robots, might enable dramatic change is increasing.

A starting point is to understand your current strategic context, how it is likely to change, and where your business might be vulnerable as the future unfolds. This gives you a secure starting point for thinking about how to plan for the future.

That understanding can then guide investment into changes that make your business more resilient, and position you to make the most of the opportunities that the future may bring.

You may find that putting customer delight front and center is needed. How you might do that is starting to change with technologies and customer tastes.

Resilience can also be improved by becoming more efficient, and taking responsibility for generating your own energy, changes that reduce your dependency on external suppliers.

What actions do you want to explore?

Commission a strategy review
Delight our customers
Become more efficient
Generate your own energy

Things to consider if you mainly do…